Quick Note from Talkspace: Because we provide online messaging therapy, we frequently hear from potential clients who want to be sure they are chatting with a therapist, not a chatbot.All of our therapists are licensed, flesh and blood humans, but we understand the concern.Responds Suspiciously Quickly Real humans need to sleep and take more than .1 second to type a detailed response.They won’t be responding instantly and at all hours of the night.
Here are some tips from programmers and people who have encountered these pretenders: Asking the Right Questions (As in the Weird Ones) Account executive and self-described “computer geek” Chris Orris has encountered chatbots and offered some advice to Talkspace.
Chat Tool Founder Robert Brandl offered the following example: Don’t waste your energy outing these guys. Save it for long conversations and “people” you chat with outside of customer service such as those on online dating platforms.
Now we get into the malicious chatbots: the ones trying to sell you something, take your personal information or cheat you out of money you paid to chat with an online therapist.
Still, look for those patterns and consider some of the tactics below.
Chatbots have become advanced, but there are still ways to trip them up and out them as the imposters they are.