This phenomenon is not new — consider Apple’s Siri, the mother of modern bots. Let’s assume that bots are in fact a new trend and every company in the world will develop one or two — or a hundred, one for every marketing activity. The chatbots will talk to you, send you emojis, stickers, funny cat pictures, and links.
But don’t kid yourself — they will also learn your behavior and do everything they can to sell you what their masters want you to buy.
About 65% percent of us would prefer to have a long and painful conversation via Whatsapp than to have one-minute phone call or face-to-face meeting.
We text while driving, even though we know it’s extremely dangerous.
Realistically, only five companies in the world today can make a “global bot” and benefit from it: Apple, Google, Microsoft, Amazon, and Facebook. ), and that helps them make any bot service best in class.
With access to petabytes of personal data, these companies’ bots are going to be the smartest and the most adaptive, accurate, and fast-learning. We’re all just beta-testers improving today’s methods for the big guys.
Sometimes they are made just to replace real-world company, sometimes they have specific functions.Now think for a moment — is this what we need in our chats? I’m not saying that bots are an entirely bad idea, nor that they are doomed to fail. However, I’m absolutely sure that as long as technology is free of the limitations of the human body, you don’t really need hundreds of them.One bot can do it all — provide support, chat with you, manage your meetings, and all manner of other things.Sometimes they are made just to replace real-world companies or they have specific functions.Chatbots are also in great demand on the corporate side: They are workers that you don’t have to look after; they have no emotions; and they do exactly what they’re programmed to.